choose the best answer and worst answer A customer tells you she asked a coworker of yours for help with something. She says the coworker told her he didn’t know anything about it and just rudely ended the call. What would you do? Suggest talk to the manager personally Ask her what she would like you to do Ask her if she remembered the name of the employee and approach that person yourself Apologize and tell her you will glad to help her whenever you can Apologize and tell her you will tell the manager A new employee, doing the same job as you, keeps asking you questions about how to do the job. You just explained all of this to him the day before. Hes slowing you down. What would you do? Tell him he is interfering with your job Ask him if he would possibly be better suited for another department Tell your manager about the problem Show him how he can find the information on his own Suggest he ask the manager for more training You are on the phone with a customer. Suppose that all systems have just shut down. You are unable to review any accounts in the computer and are unable to process any customer request. What would you do> Inform the customers calling in that your systems are down, and they will have to call back Redirect all customer calls to a separate department Stop answering the phone until you can help the customers Apologize to all customers calling in and give them an estimated time that systems will be back up Take down the customers information by hand and call them when the systems are back up A customer calls in to cancel her account, claiming she has received a lower price from a competitor. What would you do? Offer a customer similar rate as the competitor and allow the customer to keep her current plant. Seek out a manger to see what action should take Try to sell the customers a cheaper plan, which would lower her monthly bill Attempt to persuade the customer to stay with organization by explaining all the benefits she has as a customer Inform the customer that the competitor does not have as great customer services as your organization and that many other customers have switched back to your organization

Answers

Answer 1

Best answer is apologize and tell her you will glad to help her whenever you can.

What do you mean by Apologize?

To apologize is to express regret for a deed or statement.

The best response is to Show him how he can find the information on his own this approach would both help him and I can also concentrate on my work.

Apologize to all customers calling in and give them an estimated time that systems will be back up.

Attempt to persuade the customer to stay with organization by explaining all the benefits she has as a customer.

Therefore, Apologize and tell her you will glad to help her whenever you can is the suitable answer.

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Related Questions

Which of the following is true of a global product structure?
a. It provides a fairly straightforward way to effectively manage a variety of businesses and products around the world.
b. It provides a way to achieve vertical and horizontal coordination simultaneously along two dimensions.
c. It works best when pressure for decision making balances the interests of both product standardization and geographic localization.
d. It enables a global firm to achieve aspects of both global uniformity and local diversification and responsiveness.

Answers

Answer:

a. It provides a fairly straightforward way to effectively manage a variety of businesses and products around the world

Explanation:

A global product structure is one that involves a single production and marketing strategy globally in all locations where a business operates.

There is limited product scope and practices such as advertisements are the same in all locations.

As such the management of this type of product structure is straightforward because the same strategy is used consistently.

There is no need to tailor products and services to the local environment a business exists.

Well Water Inc. wants to produce and sell a new flavored water. In order to penetrate the market, the product will have to sell at $2.00 per 12 oz. bottle. The following data has been collected: Annual sales 50,000 bottles Projected selling and administrative costs $8,000 Desired profit $70,000 The target cost per bottle is

Answers

Answer:

$0.40

Explanation:

Total Cost of Goods Sold = Sales revenue - Desired profit

Total Cost of Goods Sold = ($2*50,000) - $70,000

Total Cost of Goods Sold = $100,000 - $70,000

Total Cost of Goods Sold = $30,000

Target cost per bottle = Total cost of goods sold / Units sold

Target cost per bottle = $20,000/50,000

Target cost per bottle = $0.40

So, the target cost per bottle will be $0.40

From a consumer’s perspective, what are the advantages and disadvantages of personal selling? Explain.

Answers

In the customer level, personal purchases are helpful because you know next or nothing whatsoever about what you want, other than when you purchase a vehicle and need guidance about items such as forms and prices. However when you felt like you're really there to offer your cash, it can be disappointing on the part of the customer, not to really get anything out of the deal.

We evaluate historical sources by determining if they are valid or reliable.

True
False

Answers

Answer:

True

Explanation:

We evaluate historical sources by determining if they are valid or reliable. The given statement is True.

Why is it important to evaluate historical sources?

You are prompted to use critical thinking skills while evaluating information to consider the authority, timeliness, point of view, and bias of various information sources. A book, article, or website is not always a trustworthy source of knowledge just because your search parameters are met by it.

Evaluating historical sources is an essential aspect of historical research, and determining their validity and reliability is crucial to understanding the past accurately. Validity refers to the accuracy and truthfulness of the information provided by the source, while reliability relates to the consistency and credibility of the source. Both validity and reliability are necessary to ensure that the historical source is trustworthy and can be used to support historical claims.

Thus, the mentioned above-given statement is true.

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Which aspect of the organization should Albert have been aware of before joining it?
Albert has recently joined a business organization. After a few weeks, he has realized that he is not happy with the organization's values,
management style, and policies. He is thus finding it difficult to perform daily tasks. He wishes he had found some information about the
organization's
before joining it

Answers

Answer:

well you have to think before taking action in something

30 points please help!
The incredible Ice cream company wants to preserve their secret recipes for their ice cream products. They require all employees to sign a document stating they will not work for a competing ice cream company or open their own ice cream business. Which type of document do employees sign?

a. non-compete agreement
b. partnership agreement
c. confidentiality agreement

Answers

Answer:

B.

Explanation:

Answer:

i believe is A. non compete agreement

Explanation:

is easy i did it

if it was helpfully pls give me points and a heart

Select the correct answer. Which of these do you need to do when receiving criticism? A. Do not respond to criticism. B. Ignore the criticism. C. Respond to criticism with your own criticism. D. Consider the criticism as a learning experience. E. Ask your best friend what to do.

Answers

Answer:

The correct answer is D. Consider the criticism as a learning experience.

Explanation:

Criticism is the opinion valued by a person regarding another, a thing or a situation, in which the characteristics of said person, thing or situation are evaluated, and an opinion is expressed about them, which can be favorable or unfavorable.

When a person receives a criticism without bad intention, that is, a genuine or constructive criticism, the ideal is not to feel attacked by whoever emits it, but on the contrary, to take that opinion as valid, to learn from the mistakes made and improve.

Kamal, Kamala, Krishna invert a sum of RS= 30,000 on a business in the ratio 2 : 3 : 5. Find the each of their investment.​

Answers

Answer:

3000kamal

9000kamala

15000krishna

Explanation:

let the unknown investment be x

now

2x+3x+5x=30000

10x=30000x

x=30000/10

x=3000

again;

2x=2×3000=6000

3x=3×3000=9000

5x=5×3000=15000

wise it is correct

Answer:

Kamal

2×30000÷10 = 6000

Kamala

3×30000÷10= 9000

Krishna

5×30000÷ 10= 15000

Explanation:

Kamal _ RS = 6000

Kamala _RS =9000

Krishna _RS=1,5000

John is a 37 year old married business owner. He runs a dry cleaning service with 3 locations in Toledo, Ohio. His personal obligations are the home he owns with his wife, who works for a large consulting firm, the healthcare of his family and his commitment toward saving for his three children’s college educations. John knows that two of his locations require a large cash infusion to pay for new equipment. Although his wife’s job provides the family health insurance, it also places the family in a higher income tax bracket. John would like to minimize his taxes and protect his family. What form of ownership would you suggest for him? Why?

Answers

Answer: Limited liability company

Explanation:

Based on the information given in the question, I'll tell Joji to consider a limited liability company. A limited liability company simply refers to a private company whereby in the case if a liability, the owners are only legally responsible to the debt based on the amount that they contributed.

Since John would like to minimize his taxes and protect his family, the limited liability company should be chosen as he will be taxed just exactly like a sole trader and his assets will be protected as well.

Wanna win 10$ on cashapp??

Answers

Answer:

How can you do this?

Explanation:

What do you mean by search of trade?‌Why is it essential?​

Answers

Answer:

trade means buying and selling good and service

Answer:

it takes time,resourses and money to creat and luanch distinctive and affective brands..in most instances,trade searching id an important first step in any trade registration to avoid adopting brans that infrige third-party trademark rights.

Yasmine plans to attend a four-year public university. She expects she will need to contribute $9,000 annually to her education. Which savings plan will help Yasmine save enough money to pay for one year of school, regardless of whether or not interest is earned on her savings? $600 per month for 1 year $350 per month for 2 years $225 per month for 3 years $200 per month for 4 years

Answers

Answer:

It be D: $200 per month for 4 years is the correct answer.

Explanation:

$9,000/200= 45 months = 4years

Technology plays a role in a variety of industries and the ways that technology impacts marketing are vast and diverse. In a concise one-paragraph summary, narrow down the use of technology in marketing and explain the importance of computers and the internet in marketing.

Answers

Answer:

Marketing is a commercial practice by which companies seek to promote their products, trying to attract consumers through advertisements, promotional campaigns and market research, aimed at meeting the needs of consumers. For this, companies rely on technology (internet, television, radio, etc.) to be able to massify their products, advertising them through the mass media. Within this process, the internet is one of the most important marketing tools, since it allows companies to reach all parts of the world, where potential consumers from any territory can see the advertisements just one click away.

3.____What type of insurance covers damage done to your car by another car when the accident is your fault?
B. Property Damage
C. Medical payment
C. Collision
D.All the above

Answers

Collision I had this question once on my test

When you get in a business, make a lot of money, and then get out, it’s referred to as a(n)

A) easy-money business.


B) hit-and-run business.


C) failure.


D) missing opportunity.

Answers

The answer is hit and run business

Answer:

The answer is B. Hit-and-run business.

Explanation:

Many people believe that because wages are lower in developing countries than in developed countries, competition from developing countries in goods traded internationally will soon eliminate large numbers of jobs in developed countries. Currently, developed countries' advanced technology results in higher productivity, which accounts for their higher wages. Advanced technology is being transferred ever more speedily across borders, but even with the latest technology, productivity and wages in developing countries will remain lower than in developed countries for many years because developed countries have better infrastructure and better-educated workers. When productivity in a developing country does catch up, experience suggests that wages there will rise. Some individual firms in developing countries have raised their productivity but kept their wages (which are influenced by average productivity in the country's economy) low. However, in a developing country's economy as a whole, productivity improvements in goods traded internationally are likely to cause an increase in wages. Furthermore, if wages are not allowed to rise, the value of the country's currency will appreciate, which (from the developed countries' point of view) is the equivalent of increased wages in the developing country. And although in the past a few countries have deliberately kept their currencies undervalued, that is now much harder to do in a world where capital moves more freely.

The passage suggests that if the movement of capital in the world were restricted, which of the
following would be likely?
(A) Advanced technology could move more quickly from developed countries to developing countries.
(B) Developed countries could compete more effectively for jobs with developing countries.
(C) A country's average wages could increase without significantly increasing the sophistication of its technology or the value of its currency.
(D) A country's productivity could increase without significantly increasing the value of its currency.
(E) Workers could obtain higher wages by increasing their productivity.

Answers

Answer:

(D) A country's productivity could increase without significantly increasing the value of its currency.

Explanation:

"And although in the past a few countries have deliberately kept their currencies undervalued, that is now much harder to do in a world where capital moves more freely."

This last passage indicates that since the movement of capital is not restricted, then developing countries are not able to manipulate their currencies, therefore, if the movement of capital were restricted, then developing countries could manipulate their currencies.

QUESTION 8 of 10: In a percentage lease, the landlord receives a
a) Assets
b) Expenses
c) Accounts payable
O d) Revenue
Submit

Answers

Answer:

d)revenue

Explanation:

the landlord receives a percentage of revenue earned from any business in addition to the base rent.

In a percentage lease, the landlord receives a revenue. Option d is correct.

What is percentage lease?

A percentage lease is defined as one in which the tenant pays a base rent plus a percentage of any money generated while operating a company on the rental property.

A percentage lease pays the landlord a percentage of any business's revenue in addition to the base rent.

In comparison to a standard lease, the base rent is usually lower. The lower base rent is balanced out by the higher upside potential of a percentage lease.

Therefore, option d is correct.

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Quick Corp. has $270,000 of outstanding accounts receivable. On March 10, Quick assigned to Taft for value (consideration) a $30,000 account receivable due from Pine, one of Quick Corp.'s customers. On March 30, Pine paid Quick Corp. the $30,000. On April 5, Taft notified Pine of the March 10 assignment from Quick to Taft. Taft is entitled to collect $30,000 from Select one: a. Neither Quick nor Pine. b. Quick only. c. Pine only. d. Either Quick or Pine

Answers

Answer:

b. Quick only

Explanation:

According to the given situation, since Taft bank collected the money from Quick corporation as not from Pine because the company would failed to inform pine assignment from quick corporation on time So the taft would be collected from Quick only

Hence, the correct option is b

And, the rest of the options would be considered incorrect

Which of the following is the best definition of a liability in accounting?
A. Anything your company owes to someone besides the business
owner
O B. A debt your business owes that must be repaid during the present
accounting period
c. Anything your company owes to the business owner
D. Anything your company needs to sell during the present
accounting period

Answers

The best definition of liability is anything your company owes to someone besides the business owner (option a).

What is liability?

Liabilities are future benefits that would have to be sacrificed in the future by an entity to other entities as a result of past transactions. Liabilities reduce the net worth of a company.

Liabilities are resources that have been borrowed or that are owned. They would need to be repaid at a future date. An example of a liability is debt and account payable.

Liability can be short term or long term. It is short term if it has to be paid within a year and it is long term if its duration is greater than a year or one accounting period.

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Below is the income tax system for the country of Genovia.


For income from $0 to $100, no income tax.

For all income above $100 but less than $400, the tax rate is 20%.

For all income above $400, the tax rate is 40%.

Jane Doe’s income is $500. What is her AVERAGE tax rate?


Group of answer choices


40%


33%


50%


20%


25%

Answers

Answer:

24%

Explanation:

The computation of the average tax rate is shown below:

Given that

From income $0 to $100, no income tax is applicable

From income above $100  upto $400, the tax rate is 20%

The income above $400, the tax rate is 40%

So based on the above information

Since the Jane doe income is $500

So here the average tax rate is

= (400 × 0.20) + (100 × 0.40) ÷ $500

= ($80  + $40) ÷ ($500)

= ($120) ÷ ($500)

= 24%

This is the answer but the same is not provided in the given options

Benedict Company leased equipment to Mark, Inc., on January 1, Year 2. The lease is for an 8-year period expiring December 31, Year 9. The first of 8 equal annual payments of $600,000 was made on January 1, Year 2. Benedict had purchased the equipment on December 29, Year 1, for $3,200,000. The lease is appropriately accounted for as a sales-type lease by Benedict. Assume that the present value at January 1, Year 2, of all rent payments over the lease term discounted at a 10% interest rate was $3,520,000. What amount of interest income should Benedict record in Year 3 (the second year of the lease period) as a result of the lease

Answers

Answer:

$261,200    

Explanation:

The computation of the interest income for the year 3 is shown below:

DATE          Annual payment   Interest revenue  Reduction  Net investment

On Jan 1                                                                                       $3,520,000

On Jan 1       $600,000                 $0                    $600,000   $2,920,000

On Jan 1, year 2 $600,000    $292,000             $308,000    $2,612,000

On jan1, year 3   $600,000     $261,200           $338,800      $2,273,200

Customers are demanding your product. Unfortunately, you are struggling to create supply at the same rate. Based on the law of demand, what could you do to decrease the demand?

1. Decrease the supply

2. Decrease the price

3. Increase the supply

4. Increase the Price

Answers

Answer: Increase the Price

Explanation:

Since the customers are demanding for ones product while the supplier is struggling to create supply at the same rate, the way that the supplier can reduce the demand for the product is to increase the price.

According to the law of demand, when price of a product increases, the consumers will demand less for that product and in a situation whereby there's reduction in price, more of the product will be demanded.

Lymen International is considering a significant expansion to its product line. The sales force is excited about the opportunities that the new products will bring. The new products are a significant step up in quality above the company’s current offerings, but offer a complementary fit to its existing product line. Fred Riddick, senior production department manager, is very excited about the high-tech new equipment that will have to be acquired to produce the new products. Barbara Dyson, the company’s CFO, has provided the following projections based on results with and without the new products.

Without New Products

With New Products

Sales revenue $12,149,200 $16,618,200
Net income $488,900 $885,800
Average total assets $5,282,800 $13,930,400
(a) Compute the company’s return on assets, profit margin, and asset turnover, both with and without the new product line. (Round answers to 0 decimal places, e.g. 2% and asset turnover to 1 decimal place, e.g. 6.2)
Without new products

With new products

Return on assets
International sidering offerings, xut offer compl step up with New Products Sales 2,145.20 Average tel Without new products with now products ej abou: red Riddick, bring. Th producti depart

%


%
Profit margin


%


%
Asset turnover


Answers

Answer:

I don't know sorryyyyyjdkd

The computation of the Lymen International Company's return on assets, profit margin, and assets turnover, both with and without the new product line, is as follows:

a) Return on assets = Net Income/Average total assets

                                 Without New Products       With New Products

Net income                          $488,900                        $885,800

Average total assets       $5,282,800                    $13,930,400

=                                              9%                                      6%

b) Profit margin = Net Income/ Sales revenue

                                 Without New Products       With New Products

Sales revenue                  $12,149,200                     $16,618,200

Net income                          $488,900                        $885,800

=                                               4%                                   5%

c) Asset Turnover = Net Sales / Average Total Assets

                                 Without New Products       With New Products

Sales revenue                  $12,149,200                     $16,618,200

Average total assets        $5,282,800                    $13,930,400

=                                          2.3 x                                     1.2 x

How useful are accounting ratios?

The accounting ratios above help investors understand the efficiency, profitability, and effectiveness that companies achieve when compared with previous years or with competitors.

For instance, the assets turnover ratio helps investors understand Lymen International Company's effectiveness in using its assets to generate sales.

Data and Calculations:

                                 Without New Products       With New Products

Sales revenue                  $12,149,200                     $16,618,200

Net income                          $488,900                        $885,800

Average total assets       $5,282,800                    $13,930,400

Total assets =                 $10,565,600                   $2,786,0800

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What do you mean by accountability?​

Answers

Accountability is when an individual or department experiences consequences for their performance or actions. Accountability is essential for an organization and for a society. Without it, it is difficult to get people to assume ownership of their own actions because they believe they will not face any consequences.

B. A customer sees a house they want, but it's not for sale because it's owned by someone else. How would you go about approaching the current home owner about possibly selling their home to your buyer?

Answers

Answer:

conditional offer is an agreement between two parties that an offer will be made if a specific condition is met. Conditional offers are used in real estate transactions whereby a buyer's offer on a home is contingent on something getting done for the purchase to go through

Which information would best be displayed using a two-variable data table?
A. monthly payments on two different loans with different interest rates and monthly payments
B. monthly payments on a loan if the interest rate changes at least every two years
C. monthly payments on two different loans if the number of monthly payments are different
D. monthly payments on a loan if the interest rate and number of monthly payments change

Answers

Answer:

A. monthly payments on two different loans with different interest rates and monthly payments

Explanation:

The correct option is - A. monthly payments on two different loans with different interest rates and monthly payments

Reason -

A two-variable data table shows how various combinations of 2 sets of variable values affect the formula result.

In other words, it shows how changing two input values of the same formula changes the output.

Two-variable data table is best suited in situations when you want to see how the final result changes when two of the input variables change simultaneously.

In the given question ,

The output is loan and the input variables are interest rates and monthly payment.

So,

The suitable option is - A. monthly payments on two different loans with different interest rates and monthly payments

Drag the tiles to the correct boxes to complete the pairs.
Match the branches of study term to the examples.
Science
Engineering
Technology
Mathematics
Wi-Fi
sodium reacts with chlorine
to form sodium chloride
traffic signal design
determine the percentage
loss in sales of a product

Answers

Answer:

I. Science.

II. Engineering.

III. Mathematics.

Explanation:

Environmental science can be defined as an interdisciplinary field of science that comprises of chemistry, economics, engineering, zoology, geography, geology, biology, ecology, physics, etc., used for the study and understanding of various environmental factors, issues in relation to human life.

Some of the branches of study term matched to their respective example include the following;

I. Science: sodium reacts with chlorine to form sodium chloride. Science can be defined as a branch of intellectual and practical study which systematically observe a body of fact in relation to the structure and behavior of non-living and living organisms (animals, plants and humans) in the natural world through experiments.

II. Engineering: traffic signal design. Engineers are saddled with the responsibility of designing and developing end user (customers) physical tools or equipments, which are used for a specific purpose.

III. Mathematics: determine the percentage loss in sales of a product. This branch of study deals with solving for unknown variables or quantities in a mathematical expression.

Answer:

WI-Fi -Technology

sodium reacts with chlorine

to form sodium chloride-----------Science

traffic signal design------------------Engineering

determine the percentage

loss in sales of a product---------------Mathematics

Explanation:

The business cycle affects output and employment in capital and durable goods industries more severely than in industries producing non-durable goods because, ______. Multiple choice question. during a boom, business investment in new capital goods and consumer spending on new durable goods decline sharply during a recession, business and consumer spending on nondurable goods decline sharply during a recession, business investment in new capital goods and consumer spending on new durable goods rise sharply during a recession, business investment in new capital goods and consumer spending on new durable goods can be postponed

Answers

Answer:

During a recession business investment in new capital goods and consumer spending on new durable goods can be postponed

Explanation:

The business cycle are simply cycles or series of cycles of economic expansion and contraction.

An Economic expansion is simply defined as an increase in the level of economic activity, goods and services available. It is a period of economic growth usually measured by a rise in real GDP.

Economic growth

Economic growth is an increase in the capacity of an economy to produce goods and services, usuallycompared from one period of time to another time.

The four phases of the business cycle are;

1. Peak

2.Recession

3. Trough

4. Expansion

The length of a complete cycle usually varies from 2-3 years to 15 years.

Jorge has been audited by the IRS. He is hoping that the process will be very simple. Which type of audit would Jorge MOST likely find to be the easiest to deal with?

Answers

Answer:

Correspondence audit

Explanation:

The Internal Revenue Service conducts 3 types of audits. That is correspondence, field, and office audit.

The easiest and most common one is the correspondence audit that involves communication via mail.

The IRS send request for documents concerning a particular issue. Usually a Mathematica error on you part when filling the form or am ommission of an income on tax return.

This is easily resolved by sending the required documents.

The other two types of audit are more difficult to handle. Office audit is in person interview regarding issues o your tax return.

Field audit is an in depth audit of various items regarding your busuness

Answer:

Correspondence Audit

Explanation:

1. Which of the following BEST defines a down payment?
1. A down payment is a portion of the purchase price that increases the loan amount.
2. The down payment is the good faith escrow deposit.
3. A down payment is a portion of the purchase price that reduces the loan amount.
4. The down payment is the total amount borrowed for purchasing or leasing a car.

Answers

Answer:

3

Explanation:

It has to be this one because it is intial payment to help someone.

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