Smith & Sons uses the allowance method of handling its credit losses. It estimates credit losses at two percent of credit sales, which were $2,000,000 during the year. On December 31, the Accounts Receivable balance was $300,000 and the Allowance for Doubtful Accounts had a credit balance of $21,400 before adjustments.
Show how accounts receivable and the allowance for doubltful accounts would appear in the December 31 Balance Sheet.

Answers

Answer 1

Answer:

$238,600

Explanation:

Firstly, we need to compute the amount of bad debt

= Credit sale × Bad debt expense

= $2,000,000 × 2%

= $40,000

The adjusted balance of allowance will be the addition of unadjusted balance of allowance account and the bad debt expense

= $21,400 + $40,000

= $61,400

The , the balance will be :

Accounts receivables = $300,000

Less: Allowance for doubtful account = ($61,400)

Net realizable value of account receivable = $238,600


Related Questions

A corporation reports the following year-end balance sheet data. The company's debt-to-equity ratio equals:Cash $ 41,000 Current liabilities $ 76,000 Accounts receivable 56,000 Long-term liabilities 31,000 Inventory 61,000 Common stock 101,000 Equipment 146,000 Retained earnings 96,000 Total assets $ 304,000 Total liabilities and equity $ 304,000 Multiple Choicea. 0.54b. 1.28c. 2.08d. 0.35e. 0.65

Answers

Answer:

0.54

Explanation:

Debt-to-equity ratio = Total Debt ÷ Total Equity

                                 = $107,000  ÷  $197,000

                                 = 0.54

The company's debt-to-equity ratio equals 0.54

At UPS, a 12-step process prescribes how drivers should park their trucks, locate the package they are about to deliver, and step off the truck. UPS corporate manual carefully detail rules and routines and dictates where drivers should stop to get gas, how they should hold their keys in their hands, and how to lift and lower packages. What best describes the 12-step procedures at UPS?

Answers

Answer:

Programmed decision making

Explanation:

A programmed decision is one that is done by following already laid down rules and procedures. They are Carried out using formal patterns and the goals here are both clear and specific. These rules and routines in UPS are are a good example of how programmed decisions are done. As it can be seen on every aspect of their day to day business activities.

Because education has spillover benefits, the private market will: a. underallocate resources to education. b. overallocate resources to education. c. produce too much education. d. produce the socially optimum amount of education.

Answers

Answer: produce the socially optimum amount of education

Explanation:

Spillover benefits simply refers to the free benefits which are gotten by third parties due to the actions of other people.

In this case, because education has spillover benefits, the private market will produce the socially optimum amount of education. This is the equilibrium achieved based on the spillover effects from the education.

The output level that reflects all the costs and benefits associated with a transaction i.e. it is the equilibrium that would be achieved if the market outcome reflects the effect of externalities.

A company that makes modular bevel gear drives with a tight swing ratio for optimizing fork-lift vehicles was told that the interest rate on a loan would be an effective 3.5% per quarter, compounded monthly. The owner, confused by the terminology, asked you to help. What is the APY

Answers

Answer:

The APY is 14.9%

Explanation:

To find the annual percentage yield we need to compute the effective annual rate of interest.

The Effective annual rate of return(EAR) is the equivalent rate to be paid where compounding is done frequently at period or interval less than a year.

Compounding implies the regular interval when interest is always computed; in this scenario, it is monthly.

The EAR can be worked out as follows

EAR = ( (1+r)^m - 1 ) × 100

r- interest rate per period

m- number of periods in a year

EAR - Effective annual rate

r = 3.5%/3 = 1.167 % per month

m= number of months in a year = 12

EAR =( 1.01167^12-1)× 100 = 14.9%

The APY is 14.9%

This implies the quoted interest rate of 3.5% per quarter is the same as paying 14.9% per year

Government corrects____externalities by subsidizing the activity, as they do with____corrects____externalities by regulating or taxing activity in order to____pollution provides_____goods like national defense because of the free-rider problem promotes_____because markets with few firms tend to be inefficient provides assistance to those in need in order to improve____attempts to pursue macroeconomic goals, including____, _____, and____.

Answers

Answer:

Government corrects positive externalities by subsidizing the activity, as they do with education.

Positive externalities are encouraged by subsidizing them so that they increase the more.

corrects negative externalities by regulating or taxing activity in order to discourage pollution.

Negative externalities are punished by regulation and taxation to discourage their spread.

provides public goods like national defense because of the free-rider problem

Public goods need to be provided because everyone needs access to them and not just a select few.

promotes competition because markets with few firms tend to be inefficient.

Monopolies have been shown to be inefficient as they do not have any competition that inspires innovation.

provides assistance to those in need in order to improve equity.

attempts to pursue macroeconomic goals, including low unemployment, strong growth, and stability.

It is a government's duty to ensure that the country is experiencing certain macro economic goals such as low unemployment, strong growth and economic stability.

Note: Options were too much to attach to answer as they required multiple pictures so I hope you have access to those options.

Which examples demonstrate common education and qualifications for Distribution and Logistics careers? Check all that apply.

Fay is a Logistician with a four-year college degree.
Elliott did not graduate from high school but knows a lot about fixing engines.
Ursula has strong math ability.
Buddy is skilled at operating machinery.
Kiki is an excellent driver and has never been in a traffic accident.
Ahmed is good at staying focused without supervision.

Answers

Answer:

Fay is a Logistician with a four-year college degree.

Ursula has strong math ability.

Ahmed is good at staying focused without supervision.

Explanation:

got it right

The examples shows the common education  and qualification for logistic career are :

Fay is a Logistician with 4-year degree.Ursula has a strong maths ability.Ahmed is good at staying focused.What is a logistic career?

The logistic career includes the commodity manager, management analyst, supply chain manager, sourcing manager, and director of operations.

The logistic is a versatile platform where one gains knowledge and specializes in a specific skill. As their wok is to organize the store and distribution of goods.

Find more information about the logistics careers.

brainly.com/question/25474654

Take a look at a sample importance-performance model for a few different consumer segments in the airline industry. Please indicate which response(s) are correct based on this information.
A. Charter flights serve the elite (top 1%) consumer segment well.
B. Southwest is the second best option for business travelers.
C. The preference of budget travelers line up with what Delta has to offer more than what Southwest has to offer.
D. Delta could reasonably offer service to both elite and budget consumer segments.

Answers

Answer:

D. Delta could reasonably offer service to both elite and budget consumer segments.  

Explanation:

Delta is one of the budget friendly airlines. Over 100,000 travelers fly with delta every year. It offers different services for both of its customers elite and budget consumers. The airline has mostly routes in the U.S. region and its headquarter is in Georgia.

An online shopping website sold many email addresses in its database to another firm for a large sum of money. The new firm now has access to data of several customers and can use them to increase its sales. What does the selling of user data highlight?
A.
violating user privacy
B.
cleansing data
C.
classifying customers
D.
applying direct marketing
E.
using multiple data sources

Answers

Answer:

A.) violating user policy

On June 3, Novak Company sold to Chester Company merchandise having a sale price of $3,100 with terms of 2/10, n/60, f.o.b. shipping point. An invoice totaling $99, terms n/30, was received by Chester on June 8 from John Booth Transport Service for the freight cost. On June 12, the company received a check for the balance due from Chester Company.Prepare journal entries on the Sage Company books to record all the events noted above under each of the following bases.
(1) Sales and receivables are entered at gross selling price.
(2) Sales and receivables are entered at net of cash discounts.
(If no entry is required, select "No Entry" for the account titles and enter 0 for the amounts. Credit account titles are automatically indented when the amount is entered. Do not indent manually.)
No.
Date Account Titles and Explanation Debit Credit
(1)
June 3June 12
June 12
(2)
June 3June 12 June 3June 12
SHOW LIST OF ACCOUNTS
LINK TO TEXT
Prepare the journal entry under basis 2, assuming that Chester Company did not remit payment until July 29. (If no entry is required, select "No Entry" for the account titles and enter 0 for the amounts. Credit account titles are automatically indented when the amount is entered. Do not indent manually.)
Date Account Titles and Explanation Debit Credit
July 29
SHOW LIST OF ACCOUNTS
LINK TO TEXT

Answers

Answer:

(a) Date       Account Titles & Explanation                       Debit    Credit                

1.  Jun-03     Accounts Receivable-Chester Company    $3,100

                           Sales                                                                     $3,100

                    (To record sales)

Jun-12           Cash                                                              $3,038

                     Sales Discounts                                            $62

                     (3,100*2%)

                              Accounts ReceivableChester Company          $3,100

                     (To record payment received)

2.  Jun-03    Accounts Receivable-Chester Company     $3,038

                     ($3,100*0.98)

                            Sales                                                                     $3,038

                     (To record sales)

Jun-12            Cash                                                           $3,038

                            Accounts Receivable-Chester Company           $3,038

                     (To record payment received)

(b) Date       Account Titles & Explanation                       Debit    Credit  

    Jul-29      Cash                                                               $3,100

                             Accounts Receivable—Chester Company         $3,038

                             Sales Discounts Forfeited                                    $62

                     (To record payment received)

A researcher sets up an experiment involving the use of some sophisticated equipment. The research proposal is approved by the IRB and a grant to cover the cost of the equipment is received from a funding agency. The researcher does not mention that he owns stock in the company he chooses to supply the equipment. The same type of equipment is available from other companies, of comparable quality and price. Is this ethical or unethical

Answers

Answer:

This is unethical

Explanation:

Unethical behaviour is defined as a behaviour that is considered o be morally wrong for a group of people or in a given industry.

In the given scenario the researcher is using sophisticated equipment for an experiment.

He chose a company that he has shares in to supply the equipment.

This can be seen as a use of his influence for financial gain that is outside the normal compensation he is receiving

If different types of parol evidence contradict each other, this is the hierarchy of what prevails:

a. Course of performance, course of dealing, usage of trade Usage of trade.
b. Course of dealing, course of performance.
c. Course of dealing, usage of trade, course of performance
d. Course of performance, usage of trading, course of dealing

Answers

Answer:

a. Course of performance, course of dealing, usage of trade.

Explanation:

Parol evidence are oral agreements not in written format. These are agreed orally and the therefore its enforceability is sometimes difficult it either party refuses to accept the oral agreements as there is no physical evidence supporting the statements agreed.

d. If money demand does not depend on the interest rate, the LM curve is vertical. True False e. If money demand does not depend on income, the LM curve is horizontal. True False f. If money demand is extremely sensitive to the interest rate, the LM curve is horizontal. True False g. Suppose the government wants to change the level of output. If the LM curve is horizontal, then fiscal policy is completely ineffective, whereas monetary policy is highly effective. monetary policy

Answers

Answer:

d. True

e. False

f. True

g. True

Explanation:

Interest rate movement is based on the fiscal policy of the government. If interest rates changes there is movement in the LM curve. This is because LM curve represents money market equilibrium of real interest rates. Monetary policy is completely ineffective if the interest rates does not change since the LM curve will be horizontal.

The payment of FUTA would​ include

Answers

Answer:

Hope it's help uu

Explanation:

if wrong then sry

Firstly, FUTA means Federal Unemployment Tax Act

A company has bonds on the market with 13 years to maturity, a YTM of 7.6 percent, and a current price of $1,000. The bonds make semiannual payments and have a face value of $1,000. What is the dollar value of each coupon

Answers

Answer:

$38.00

Explanation:

The dollar value of each coupon of each coupon is also known as the PMT of the Bond and this is made twice in a year for this question.

The Bond elements can now be established as :

N = 13 x 2 = 26

YTM = 7.6 %

PV = ($1,000)

FV = $1,000

P/YR = 2

PMT = ?

Using a Financial calculator the PMT is $38.00

Thus, the dollar value of each coupon is $38.00

it takes fena tailoring 2 hr of cutting and 4 hr of sewing to make a tiered silk organza bridal dress. it takes 4 hr of cutting and 2 hr of sewing to make a lace sheath bridal dress. the shop has at most 18 hr per week available for cutting and at most 18 hr per week for sewing. the profit is $318 on an organza dress and $167 on a lace dress. how many of each kind of bridal dress should be made each week in order to maximize​ profit

Answers

Answer:

Fena should make 2 organza bridal dresses and 4 lace dresses which will yield maximum profit of $1,498.

Explanation:

Fena has choice between two types of bridal dresses for stiching. She can make either organza dresses or lace dresses. The combination of both dress will be identified by equation :

P = 318x + 216y

2x + 4y ≤ 18

3x + 2y ≤ 24

solving the equation we will get maximum profit of $1,498.

How can a company take advantage of viral diffusion in a rapidly growing market?

a. They can give opinion leaders free products to use.
b. They can identify and court opinion leaders in a particular market.
c. All of these are ways for companies to take advantage of viral diffusion in a rapidly growing market.
d. They can encourage experts in the field to use the product first.
e. They can create a partnership with opinion leaders to help further develop the technology.

Answers

Answer:

The answer is D

Explanation:

I think so

The answer is d. They can encourage experts in the field to use the product first is the advantage of viral diffusion in a rapidly growing market

Which marketing tactic qualifies as product proliferation in a developed market?

Product proliferation is a strategy used by businesses to increase the range of products they provide in a market or submarket in order to saturate the market and reduce the amount of unmet demand (Mainkar, Lubatkin, & Schulze, 2006).

Product proliferation, pricing games, and preserving surplus capacity are the key strategies used by businesses in established markets to thwart entrants.

a dominator strategy for market share. Market share dominance is not one of Porter's general competition strategies. The best-cost provider, low-cost provider, differentiation, and concentrated low-cost are the four main general categories of competitive strategy.

To learn more about Product proliferation refer to:

https://brainly.com/question/14101671

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The NASDAQ is a floor-based exchange.


t or f

Answers

False. NASDAQ has no physical trading floor because all of the stocks are pretty much made electronically.

Koczela Inc. has provided the following data for the month of May: Inventories: Beginning Ending Work in process $ 28,000 $ 23,000 Finished goods $ 57,000 $ 61,000 Additional information: Direct materials $ 68,000 Direct labor cost $ 98,000 Manufacturing overhead cost incurred $ 74,000 Manufacturing overhead cost applied to Work in Process $ 72,000 Any underapplied or overapplied manufacturing overhead is closed out to cost of goods sold. The cost of goods manufactured for May is:

Answers

Answer:

COGS= $241,000

Explanation:

First, we need to calculate the cost of goods manufactured with allocated overhead:

cost of goods manufactured= beginning WIP + direct materials + direct labor + allocated manufacturing overhead - Ending WIP

cost of goods manufactured= 28,000 + 68,000 + 98,000 + 72,000 - 23,000

cost of goods manufactured= $243,000

Now, we determine the cost of goods sold:

COGS= beginning finished inventory + cost of goods manufactured - ending finished inventory

COGS= 57,000 + 243,000 - 61,000

COGS= $239,000

Finally, we close the under/over applied overhead to COGS:

Under/over applied overhead= real overhead - allocated overhead

Under/over applied overhead= 74,000 - 72,000

Underapplied overhead= $2,000

We need to debit COGS and credit overhead:

COGS     2,000

   Manufacturing overhead      2,000

COGS= 239,000 + 2,000

COGS= $241,000

The following account balances come from the records of Ourso Company: Beginning Balance Ending Balance Accounts receivable $ 2,677 $ 3,600 Allowance for doubtful accounts 147 198 During the accounting period, Ourso recorded $12,350 of sales revenue on account. The company also wrote off a $183 account receivable. Required a. Determine the amount of cash collected from receivables.

Answers

Answer:

A. $10,694

B.$234

Explanation:

A. Calculation to Determine the amount of cash collected from receivables.

Beginning accounts receivable $ 2,677

Add Sales Revenue $11,800

Less Ending accounts receivable ($ 3,600)

Less Accounts receivable wrote off ($183)

Cash collected from receivables $10,694

Therefore the amount of cash collected from receivables will be $10,694

B. Calculation to Determine the amount of uncollectible accounts expense recognized during the period.

Beginning balance in Allowance for Doubtful Accounts 147

Less Accounts receivable wrote off ($183)

Less Ending balance in Allowance for Doubtful Accounts (198)

Uncollectible accounts expense $234

Therefore the amount of uncollectible accounts expense recognized during the period will be $234

The trading securities portfolio of Jerome, Inc., had a total cost of $3,000 and
a fair value of $2,800 on December 31, which is the first year it held trading
securities. Complete the necessary adjusting entry by selecting the account
names from the pull-down menus and entering dollar amounts in the debit and credit columns

Answers

Answer and Explanation:

The journal entry is shown below:

Unrealized Loss - Income ($3,000 - $2,800) $200

       To Fair value adjustment - trading $200

(being the adjustment to fair value for trading securities is recorded)

Here the unrealized loss would be debited and the fair value adjustment would be credited

The Eggers Corporation filed an amended Form 1120, claiming an additional $400,000 deduction for payments to a contractor for a prior tax year. The amended return was based on the entity's interpretation of a Regulation that defined deductible advance payment expenditures. The nature of Eggers's activity with the contractor did not exactly fit the language of the Regulation. Nevertheless, because so much tax was at stake, Eggers's tax department decided to claim the deduction. Eggers’s tax department estimated that there was only a 15% chance that Eggers’s interpretation would stand up to a Tax Court review.
a. What is the amount of tax penalty that Eggers is risking by taking this position?
b. What would be the result if there was a 45% chance that Eggers’s interpretation of the Regulation was correct?

Answers

Answer: See explanation

Explanation:

a. What is the amount of tax penalty that Eggers is risking by taking this position?

The amount of tax penalty that Eggers is risking by taking this position will be:

= $400,000 × 20%

= $400,000 × 20/100

= $400,000 × 0.2

= $80,000

The 20% used is the penalty charged when a claim is more than the final amount that's being allowed by the court or the IRS.

b.What would be the result if there was a 45% chance that Eggers’ interpretation of the Regulation was correct?

The result in this case if there was a 45% chance that Eggers’ interpretation of the Regulation was correct will be that Eggers will have zero tax penalty given. This is because since a reasonable cause was shown by the corporation, the penalty will be waived.

Samuelson Electronics has a required payback period of 4 years for all of its projects. Currently, the firm is analyzing two independent projects. Project A has an expected payback period of 3.1 years and a net present value of $42,000. Project B has an expected payback period of 4.1 years with a net present value of $2,640. Which project(s) should be accepted based on the payback decision rule?

Answers

wibdisbsbxisbdbcjsbsbs

An unlikely pitfall that is associated with pursuing strategic alliances with foreign partners is:_________

a. reaching mutual agreements to deal with key issues and resolve differences
b. overcoming cultural and language barriers
c. dealing with diverse operating practices, conflicting objectives, and strategies
d. getting alliance partners to reach decisions fast enough to stay abreast of rapid advances
d. making it harder to pursue a multidomestic strategy as compared to a global strategy

Answers

Answer:

e. making it harder to pursue a multidomestic strategy as compared to a global strategy.

Explanation:

The pitfalls or disadvantage associated with the strategic alliances is that of poor resource allocation. Loss of control over the quality, operating cost and the employees, etc. Difficulties to meet the objective on deadlines and delays in policy formulations. The strategy to negotiate is very essential for the strategic alliances as the need to avoid conflicting goals.

A study has been conducted to determine if Product A should be dropped. Sales of the product total $200,000 per year; variable expenses total $140,000 per year. Fixed expenses charged to the product total $90,000 per year. The company estimates that $40,000 of these fixed expenses will continue even if the product is dropped. These data indicate that if Product A is dropped, the company's overall net operating income would:

Answers

Answer:

21yhhyhhjjkko

Explanation:

iuuiuuuuyuiiiiiiiiok

During January, Luxury Cruise Lines incurs employee salaries of $1.3 million. Withholdings in January are $99,450 for the employee portion of FICA, $195,000 for federal income tax, $81,250 for state income tax, and $13,000 for the employee portion of health insurance (payable to Blue Cross/Blue Shield). The company incurs an additional $80,600 for federal and state unemployment tax and $39,000 for the employer portion of health insurance.
Required:
Record the necessary journal entries.

Answers

Answer:

Date            Account Title                                              Debit                  Credit

Jan. 31        Salary Expenses                                    $1,300,000

                  Accounts Payable - Insurance                                           $13,000

                  FICA Tax Payable                                                               $99,450

                  Income Tax payable                                                         $276,250

                  Salaries Payable                                                                 $911,300

Working:

Income tax payable = Federal income + State income

= 195,000 + 81,250 = $276,250

Date            Account Title                                              Debit                  Credit

Jan. 31         Salaries Expenses                                 $39,000

                   Accounts Payable                                                              $39,000

Date            Account Title                                              Debit                  Credit

Jan. 31         Payroll Tax expenses                             $180,005

                   FICA Tax Payable                                                             $99,450

                   Federal and State Unemployment Tax                          $80,600

Olaf lives in the state of Minnesota. In 2019, a tornado hit the area and damaged his home and automobile Applicable information is as follows:

Item Adjusted Basis FMV before FMV after Insurance Proceeds
Home $350,000 60,000 $500,000 40,000
Auto $100,000 10,000 $280,000 20,000


Because of the extensive damage caused by the tornado, the President designated the area a Federal disaster area. Olaf and his wife, Anna, always file a joint return. Their 2019 tax return shows AGI of $180,000 and taxable income of $145,000. In 2020, their return shows AGI of $300,000 and taxable income (exclusive of the casualty loss deduction) of $225,000. Assume the taxpayers are in the 22% tax bracket in 2019 and the 24% tax bracket in 2020.

Required:
Determine the amount of Olaf and Anna's loss and the year in which they should take the loss.

Answers

Captain Levi is hot

At the beginning of 2019, the Healthy Life Food Company purchased equipment for $42 million to be used in the manufacture of a new line of gourmet frozen foods. The equipment was estimated to have a 10-year service life and no residual value. The straight-line depreciation method was used to measure depreciation for 2019 and 2020. Late in 2021, it became apparent that sales of the new frozen food line were significantly below expectations. The company decided to continue production for two more years (2022 and 2023) and then discontinue the line. At that time, the equipment will be sold for minimal scrap values. The controller, Heather Meyer, was asked by Harvey Dent, the company's chief executive officer (CEO), to determine the appropriate treatment of the change in service life of the equipment. Heather determined that there has been an impairment of value requiring an immediate write-down of the equipment of $12,900,000. The remaining book value would then be depreciated over the equipment's revised service life. The CEO does not like Heather's conclusion because of the effect it would have on 2016 income. "Looks like a simple revision in service life from 10 years to 5 years to me," Dent concluded. "Let's go with it that way, Heather."

Required:
What is the difference in before-tax income between the CEO's and Heather's treatment of the situation? Discuss Heather Meyer's ethical dilemma.

Answers

Answer B but don’t take my word

At Blossom Company, events and transactions during 2020 included the following. The tax rate for all items is 20%. (1) Depreciation for 2018 was found to be understated by $148000. (2) A strike by the employees of a supplier resulted in a loss of $124000. (3) The inventory at December 31, 2018 was overstated by $199000. The effect of these events and transactions on 2020 income from continuing operations net of tax would be

Answers

Answer:

$99,200

Explanation:

Calculation to determine The effect of these events and transactions on 2020 income from continuing operations net of tax would be

Using this formula

Effect income from continuing operations net of tax=Strike loss amount-(Strike loss amount*Tax rate )

Let plug in the formula

Effect income from continuing operations net of tax=$124,000 - ($124,000 × .20)

Effect income from continuing operations net of tax=$124,000-$24,800

Effect income from continuing operations net of tax=$99,200

Therefore The effect of these events and transactions on 2020 income from continuing operations net of tax would be $99,200

A company's current sales are $300,000 and fixed expenses total $225,000. The contribution margin ratio is 30%. The company has decided to expand production which is expected to increase sales by $70,000 and fixed expenses by $15,000. If these results occur, net operating income will ______. Multiple choice question. increase by $6,000 decrease by $27,000 increase by $21,000 decrease by $15,000

Answers

Answer:

Increase by $6,000

Explanation:

Calculation to determine the net operating income

Using this formula

Net operating income=Expected sales increase ×Contribution margin ratio-Fixed expenses

Let plug in the formula

Net operating income=$70,000 x 30% - $15,000

Net operating income=$21,000-$15,000

Net operating income=$6,000 increase

Therefore the net operating income will increase by $6,000

Despite the heavy reliance on e-mail, in certain situations calling may be the most efficient channel of communication, whether mobile or on your office line. Be sure to understand professional expectations for telephone, cell phone, and voice mail etiquette. Identify the telephone etiquette that will make your telephone calls productive. Check all that apply. Avoid telephone tag. End the call politely. Leave complete voice mail messages. Use a three-point introduction. Be professional and courteous.

Answers

Answer:

All options are correct

Explanation:

For a telephone call to be effective, it is necessary to introduce three points, where you must name the person you are calling, identify yourself and identify the reason for the telephone contact. It is ideal to avoid phone etiquette, as a clear and objective call will retain more attention and be more efficient.

If you are unable to communicate with the necessary person, it is ideal that the messages left in the voicemail are complete for the perfect understanding and identification of the reasons and how the person can return the contact if necessary.

In a phone call being professional and courteous is essential, through the tone of voice and cordiality of the attendant the attention will increase and the objectives of the call are more likely to be achieved, so throughout the call until its close, education must be the basis, because in addition to being necessary, the professional is a representative of the company that is calling, so ethics, education and cordiality are essential in any professional connection.

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